PRIVACY POLICY

This Privacy Policy (hence forth known as “Policy”) provides an explanation regarding customer information and how it is collected, utilized, and disclosed by Theo Grace (hence forth known as “Theo Grace”) when the website is accessed andused online or on mobile applications (hence forth known as “Services”), when customers sign up, make purchases, and interact in any way with Theo Grace.

Contents
  • Information Collection
  • Information Use
  • Information Sharing
  • Social Sharing Features
  • Measures for Security
  • Customer Options
  • Third Party Services, Advertising, and Analytics
  • Privacy Policy Changes
  • Contacting Theo Grace


    • Information Collection
    Theo Grace collects information that is directly provided by the customers, including when they create an account, communicate with Theo Grace, and sign up for promotions, contests, and mailing lists. Theo Grace may also collect information provided when customers utilize the services, including; information that has been collected via cookies to determine engagement with Theo Grace’s Services.
    Information Use
    Theo Grace UK utilizes the information gathered for a number of purposes, including:
  • To communicate with customers regarding member benefits;
  • Provide services and products, complete business transactions, and providing any relevant information, such as invoices, confirmation of purchase letters, updates, administrative messages, and security alerts;
  • Maintain and improve Services;
  • Investigate illegal activities, such as fraudulent transactions;
  • Offer customer care;
  • Communicate with customers regarding Theo Grace products, offers, services, news, promotions, future events, and any other interesting pieces of information;
  • Monitor all activities, usage, and trends and analyze the data;
  • Provide targeted features, content, and advertisements;
  • Deliver contest prizes.


    • Information Sharing
    We do not sell, transfer, rent or trade your information to any third party. When you register on our site, you will be asked to submit certain personal information, such as your name and contact information. Theo Grace will safeguard your personal information. Under no circumstances will we disclose or share your information with any unauthorized third party. Theo Grace may share personal information about customers outside of the company and all affiliates:
  • With third parties that perform services and/or complete transactions at the behest of Theo Grace;
  • When customers sign up for interactive parts of Theo Grace’s Services where information about customers may be publically displayed on Services and third party websites, including posts, photos, and stories;
  • If Theo Grace believes that disclosure of information is required to comply with any applicable regulations, laws, governmental requests, or laws; to enforce Theo Grace policies, terms of use, and agreements; and to provide protection to Theo Grace customers;


    • Social Sharing Features
    Theo Grace Services can provide integrated tools, including social sharing features to enable customers to share their actions with other various media tools and vice versa. These features are utilized to allow for the sharing of information with the general public, depending on the privacy settings established by the customer with the third party social sharing service. If customers want to know the objective of the processing and collection of data by the third parties in connection to social sharing features, it is recommended to read over the privacy policies of the third parties.

    Measures for Security
    Theo Grace has reasonable protocols in place, including technical and administrative safeguards to protect private customer information from theft, loss, unauthorized access, misuse, alteration, destruction, and disclosure. We use industry standard encryption and secure servers to protect all customer information.Customer OptionsCustomers have the ability to correct or update their personal information by logging into the Theo Grace UK website or via contacting Customer Care. At any time, customers are able request to stop receiving promotional materials from Theo Grace. Contact customer care to be taken off a mailing list. However, even if customers are removed from the list to receive promotional emails, they will still receive communications regarding their account, purchases made, as well as other business-related items.

    Third Party Services, Advertising, and Analytics
    Theo Grace UK utilizes third parties to provide advertisements on behalf of Theo Grace throughout the internet as well as provide analytics services. Third parties may use web beacons, cookies, as well as other technologies to retain information about a customer’s use of Services, including web browser, IP address, time spent on a webpage, pages viewed, links clicked, and any other conversion-related information. Theo Grace implements and uses display advertising, and uses Remarketing with Google Analytics to advertise online. Visitors can opt-out of Google Analytics for Display Advertising and customise Google Display Network ads using the Ads Preferences Manager . Theo Grace may utilize the information gathered by the third parties to determine how popular content is, track and analyze all data, provide advertising, understand the online activity of customers, and to deliver content that is targeted to the interests in Theo Grace Services. First and third party cookies are used together to inform, optimize, and serve ads based on someone's past visits to your website. Theo Grace is not responsible for tracking technologies and encourages all customers to read the privacy policies provided by the third parties. Also note that customer reviews may also be posted on Theo Grace and other third party websites.Privacy Policy ChangesAt any time, Theo Grace UK has the right to change the Policy when necessary to do so. If any changes are made to the Policy, customers will be able to see a change in the “Last Updated” date listed at the top of the page. In some situations, customers will be notified via email notifications or statements published on the homepage. Theo Grace encourages its customers to continually review the Policy to remain abreast of all practices regarding how customer privacy is protected.

    Contacting Theo Grace
    If customers have any comments, questions, or concerns regarding the Policy or any other issues regarding privacy and security, please do not hesitate to contact Theo Grace customer care representatives at custserv@myka.com/uk.